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Delete Your Account

Last Updated: May 4, 2026

You can permanently delete your Wateeno account and all associated data at any time. There are two ways to do this — choose whichever works best for you.

Option 1 — Delete from inside the app

If you can still sign in, this is the fastest way. Your account is deleted immediately.

  1. Open the Wateeno app and sign in.
  2. Go to the Profile tab.
  3. Tap Settings (gear icon).
  4. Tap Delete Account.
  5. Confirm with your password to proceed.

Option 2 — Email us a deletion request

If you no longer have the app installed, can't sign in, or prefer to have us handle it for you, send a request to support@wateeno.com.

Please include the following so we can locate your account:

We'll respond within 7 business days and complete the deletion within 30 days of verifying your request, in line with applicable privacy laws.

What gets deleted

When you delete your account, the following data is permanently removed from our systems:

What is retained

For legal, security, and abuse-prevention reasons, a small amount of information may be retained for a limited time after deletion:

This residual information cannot be used to identify you and is purged on a routine schedule.

Before you delete

Account deletion is permanent and cannot be undone. If you'd like a copy of your data first, you can request an export from inside the app under Settings → Request My Data. Exports are provided in JSON, HTML, and CSV formats.

Contact

If you have any questions about deleting your account, please contact us at support@wateeno.com.